Yes! The product arrives in a reinforced shipping crate, with your table delicately wrapped and secured inside. You'll just need someone to help you lift it into your house upon delivery!

The weight capacity is 440lbs.

Yes, we offer special pricing for bulk purchases and to professionals in the spa and medical fields. Please contact our sales team at support@lash-line.com for more information.

At Lash Line, we stand behind the exceptional quality and performance of our Ergo beauty bed. We are committed to providing you with a product that meets the highest standards of durability and craftsmanship. To assure you of our confidence in Ergo, we offer the following warranty policy:

Warranty Duration: 2 Years
For a period of two years from the date of your Ergo beauty bed's purchase, we guarantee it to be free from defects in materials and workmanship under normal use.

Parts Replacement:
During the warranty period, if you encounter any issues with your Ergo beauty bed due to defects in materials or workmanship, we will promptly provide replacement parts at no additional cost to you. This warranty covers components essential to the proper functioning of the beauty bed.

Peace Of Mind:
Our two-year warranty offers you peace of mind, knowing that your investment in Ergo is protected. It reflects our commitment to delivering a product that meets your expectations for quality and performance.

Efficient Claims Process:
Should you need to make a warranty claim, please follow these steps:

1. Contact our Support Team: Reach out to our dedicated support team at Support@lash-line.com with details of the issue you are experiencing. Include your purchase date and any relevant information.

2. Provide Video Evidence:
To expedite the resolution process, we request that you provide video evidence showcasing the defect or issue. This helps us understand the problem and take swift action.

3. Support Team Assistance:
Our support team will guide you through the necessary steps to facilitate the warranty claim process. They will work diligently to ensure a smooth and efficient resolution.

Exclusions:
Please note that this warranty does not cover damage or defects resulting from:
- Misuse, abuse, or improper maintenance of the beauty bed.
- Unauthorized modifications or repairs.
- Normal wear and tear.
- Cosmetic imperfections that do not affect the bed's functionality.
- Child or pet damage

*Warranty does not cover manual attempts to repair failures caused by physical damage, improper operation, unauthorized changes to the product, and attempt to repair or other natural or artificial disasters. Staining or discoloration of chair vinyl due to normal wear and tear, caused by client clothing (dye in jeans, skirts, etc), use of hair color or bleach is not covered under warranty. Any fading due to exposure of sunlight is not covered under any circumstances.

Shipping Costs:
For the first year from the date of purchase, we cover all required shipping costs associated with warranty claims, including the shipment of replacement parts. Beyond this initial year, customers are responsible for the freight and packaging costs associated with warranty claims. Please be aware that all orders carry a handling fee, and larger items may attract additional fees for secure delivery.

Lash Line is dedicated to your satisfaction, and we are committed to providing you with exceptional service throughout your ownership of Ergo. We believe in the quality of our products and are here to support you.

If you have any questions or require assistance with your warranty claim, please do not hesitate to contact our Support Team at Support@lash-line.com.

Great question. Salon furniture is often personal preference, which is why you'll want to invest in something that can adjust with you over the lifespan of your career and any clients you encounter. Ours can adjust the height, headrest and feet and includes a removable pillow.

Some import fees may apply depending on your exact shipping location. However, in Canada and the USA, your order will arrive with all duties paid for you. We do everything we can to cover all costs where possible in the flat rate shipping fee of $499 & negotiate for reduced rates whenever possible.

Our table is crafted with easy-to-clean materials. Simply use a mild soap solution and a soft cloth for regular cleaning. Avoid using abrasive cleaners. Regular maintenance checks on the adjustment mechanisms will ensure longevity. We recommend a clear cover on top of the table to make for easy protection for use of medical grade disinfectant. To keep the product material as fresh as possible, consider investing in a synthetic leather cleaner every 3-6 months to keep the material hydrated.

Dimensions Of Table: Length - 190cm (6.2 Feet) Width: 70cm (2.3 Feet) Height: Adjustable 63cm-73cm Base: 120cm (3.94 Feet)

If cancelled within 24 hours - You'll receive a full refund. If cancelled within 1 week - full refund minus a 25% administrative fee. If cancelled after 1-2 weeks - full refund minus a 50% administrative fee. 3+ Weeks - no refunds will be given due to cost of goods, labor and processing.

Our standard delivery service is a door-to-door shipping service only. This means that your delivery will be dropped off at the entrance of your salon or home. Drivers are unable to move your furniture into rooms, take the table up staircases or small lifts, or unpack and remove garbage. Please ensure the appropriate signer is home at the time of delivery. The package weighs about 150lbs and you will want someones help to bring it inside.